Information

GENERAL INFORMATION


Disclaimer

Whilst we do our best to ensure that individual product photos and descriptions are accurate, variances in shape, finish, colour and size may occur.


Postage

All orders will be sent through Australia Post.


At the completion of your order you will be able to select the postage option you require
- Normal Post
- Registered Post
- Express Post
- Extra Insurance ( for orders over $100.00 ) optional

The Bead Studio will not be held responsible for any problems arising with Australia Posts delivery service.


Returns and Exchanges

Returns will only be accepted for defective products – not for change or mind or unsuitability.


Contact must be made with The Bead Studio by email within 7 days of receiving your order before any exchange or credit will be given.


Any products you return for credit or exchange will need to be packaged securely and return postage will be at your expense.


Payments

At checkout, please fill in your contact details and select one of the following payment options

- Paypal
- Credit card – Visa/Mastercard
- Bank Cheque/Money Order – orders will be processed once funds have cleared
- Direct Bank Deposits – BSB: 013-542 - A/C: 4934-38739


Minimum Orders

Nationally – No Minimum order
Internationally – AUD $25.00 ( excluding postage )


Out of Stock


If an item that you have ordered and paid for is out of stock you will be notified and can either

- Choose an alternative product at the same price.
- Receive a credit for your next order.
- Receive a refund.
- Backorder.


Sourcing

If there is something you need but can’t find, please let us know and will endeavour to source it for you.

Cost and time frame will be advised prior to placement of order. A 50% deposit will be required upon placement of order.


Shopping Cart
Cart Empty
Search Products
Beading Tool